Frequently Asked Questions

What do I do if I can hear water running inside the house but cannot find any water running? Normally, this is an indication that the water service line is leaking and the water is getting away into the ground rather than coming to the surface. You should call the Utilities Department at 377-4378, and a serviceman will check and advise you.

Who is responsible for the shut off valves inside the house? The valves inside the house are part of the plumbing system and are the responsibility of the property owner. The City maintains the water meter and the connections to the water meter. This is the only thing the City maintains inside the house.